Delivery, Refunds & Returns


Thanks for taking the time to shop at CIBOSANO.CO.UK

If you are not entirely satisfied with your purchase we are here to help.


You have 30 days to to return an item from the date you received it.

To be eligible for a return your item must be unused and in the same condition that you received it.

Your item must be in the original packaging

Your item needs to have the receipt .


Once we receive your item we will inspect it and notify you that we have received your returned item.We will immediately notify you on the status of your refund after inspecting the item.

if your refund is approved we will initiate a refund to your credit card or raise a credit note depending on account status . (or original method of payment ).

You will receive the credit within a certain amount of days depending on your card issuers policies .


You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

If you receive a refund the cost of return shipping will be deducted from your refund.


If you have any questions on how to return your item please contact us at Tel 01992 804716